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2 page PO has a different PO number on the 2nd page

  • 1.  2 page PO has a different PO number on the 2nd page

    Posted 9 days ago
    When the PO was printed for the first time the 2nd page of the PO had a different PO number on the top of the PO. The 2nd time it printed it printed with the correct PO number on both pages. I have never seen this before and a customer is asking why this happened.

    Any ideas?

    Thanks in advance

    Lauren

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    Lauren Nye
    Support Analyst
    Cogsdale

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  • 2.  RE: 2 page PO has a different PO number on the 2nd page

    SILVER CONTRIBUTOR
    Posted 8 days ago
    Hi @Lauren Nye,

    I think it's odd that it wouldn't print the correct number the first time, but print fine the second time. An educated guess would be that at least one version of the PO has been modified with Report Writer.

    Since the PO Number field is added to two different areas - the Report Header, which prints on page 1, and the Page Header, which prints on subsequent pages. Both of these fields should be set to 'Data' as opposed to Last Occurrence or Previous Occurrence, as shown in the image below.​

    RW field options
    Hope this helps!


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    Jeff Pfershy
    Sr Business Analyst
    BluJay Solutions Inc
    Holland MI
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  • 3.  RE: 2 page PO has a different PO number on the 2nd page

    TOP CONTRIBUTOR
    Posted 7 days ago
    @Lauren Nye I agree with @Jeff Pfershy's response about checking their RW form or template. We have had this issue in the past on our SOP forms.​​

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    Aleiha Hanson
    Royal Basket Trucks, Inc - IT Manager
    GPUG Milwaukee WI Chapter Leader
    ahanson@royal-basket.com
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