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Account Description on General Posting Journal

  • 1.  Account Description on General Posting Journal

    Posted Feb 13, 2020 08:21 AM

    Little bit of a weird one here ..

    If you look at our general posting journal, the account numbers are correct, but the account description is messed up.  It keeps showing the same two account descriptions no matter what account number was posted.

    It does not matter if it is a sales posting, payables or inventory. The actual sales batch posting shows the right description, but when you look at the general posting journal, it is off.


    The general posting journal is not a modified report.  I have looked at the account cards - they are correct.  When keying payables distributions, the description is correct.

    What else can I look at?  How did this happen?  Below is a snip it of the posting journal.

    General Posting Journal


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    Debbie Janssen
    Accounting (AR and AP) and GP Maint
    Sure Controls Inc.
    Greenville WI
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  • 2.  RE: Account Description on General Posting Journal

    GPUG ALL STAR
    Posted Feb 13, 2020 08:24 AM
    Hi @Debbie Janssen

    This IS a weird one.

    Every now and then Reports become corrupted for whatever reason and I've found that a quick rebuild of the Forms and Reports Dictionary will fix it.

    Here is an article from Microsoft on how to do it.  Even though it says it is for older versions, the how-to is still relevant:

    https://support.microsoft.com/en-us/help/850465/how-to-re-create-the-reports-dic-file-in-microsoft-dynamics-gp


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  • 3.  RE: Account Description on General Posting Journal

    Posted Feb 21, 2020 08:16 AM
    I have tried rebuilding the reports dictionary.  The problem is still there.  It only happens on the General Ledger posting journal, not the sales posting journal or any other module.

    Anything else I can try?

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    Debbie Janssen
    Accounting (AR and AP) and GP Maint
    Sure Controls Inc.
    Greenville WI
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