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Re-Apply historical document (payment)

  • 1.  Re-Apply historical document (payment)

    Posted Oct 16, 2019 12:37 PM
    I need to alter a historical payment-  mis-applied by my predecessor -
    I need to either void it and re-enter to apply to correct invoices or I need to alter it-however it is "historical".
    Any suggestions would be greatly appreciated. #GP2015and2015R2​​​, #Accounting

    ------------------------------
    Amy L. Hinkle
    HR, AP, AR, Payroll &
    Administrative Assistant
    Seeds By Design
    Terra Organics
    Willows & Maxwell, CA.
    ------------------------------
    Conference-GPUG_200x200


  • 2.  RE: Re-Apply historical document (payment)

    TOP CONTRIBUTOR
    Posted Oct 16, 2019 01:22 PM
    Hi Amy,

    In case this is in reference to the Payables module, the only option would be to void the credit document (check / credit memo / return), then have it re-entered. (no option to 'un-apply').
    Once this is done, the involved invoice would be back in OPEN status (the unapplied amount depends on the voided credit document).


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    Ryan Galang
    BTP Technologies LLC
    CHANTILLY VA
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    Conference-GPUG_200x200


  • 3.  RE: Re-Apply historical document (payment)

    Posted Oct 16, 2019 02:32 PM
    It is the receivables module, Sales>Transactions>Posted Transactions>

    From there I can locate the payment and where it is mis-applied- I cannot see how to void it ??
    Thank you for your help-

    ------------------------------
    Amy L. Hinkle
    HR, AP, AR, Payroll &
    Administrative Assistant
    Seeds By Design
    Terra Organics
    Willows & Maxwell, CA.
    ------------------------------

    Conference-GPUG_200x200


  • 4.  RE: Re-Apply historical document (payment)

    TOP CONTRIBUTOR
    Posted Oct 16, 2019 04:10 PM
    Edited by Ryan Galang Oct 16, 2019 04:27 PM
    Hi Amy,

    For Receivables...

    If the transactions are in OPEN status, the Apply Sales Documents window can be used to Unapply.
    If the transactions are in HIST status, the PSTL Unapply Tool can be used to un-apply...

    *** Transactions in HIST status can no longer be voided in Receivables.

    ------------------------------
    Ryan Galang
    BTP Technologies LLC
    CHANTILLY VA
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    Conference-GPUG_200x200


  • 5.  RE: Re-Apply historical document (payment)

    Posted Oct 16, 2019 04:53 PM
    Thank you Ryan, I also concluded that the PSTL tool will be the way to go.
    Thank you again, it is very kind of you to take the time to help :)

    ------------------------------
    Amy L. Hinkle
    HR, AP, AR, Payroll &
    Administrative Assistant
    Seeds By Design
    Terra Organics
    Willows & Maxwell, CA.
    ------------------------------

    Conference-GPUG_200x200


  • 6.  RE: Re-Apply historical document (payment)

    Posted Oct 17, 2019 02:08 AM
    Be VERY careful when using this tool. If you unapply, it's possible that payment is associated to multiple documents. TEST in a DEV environment if you have one. Just my 2 Cents, but it just cost my team about 5 hours of cleanup. :) Save the bigger problem by testing hah! Good luck.

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    Matthew Campana
    The Judge Group
    Wayne
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    Conference-GPUG_200x200


  • 7.  RE: Re-Apply historical document (payment)

    Posted Oct 17, 2019 10:41 AM
    Thank you Matthew, I appreciate that heads up more than you know!!  Have a great Thursday :)

    ------------------------------
    Amy L. Hinkle
    HR, AP, AR, Payroll &
    Administrative Assistant
    Seeds By Design
    Terra Organics
    Willows & Maxwell, CA.
    ------------------------------

    Conference-GPUG_200x200


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