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Accidentally deleted Bank Upload ID in SafePay

  • 1.  Accidentally deleted Bank Upload ID in SafePay

    Posted Sep 06, 2019 08:13 AM
    Our main Safe Pay bank upload ID was accidentally deleted and when I try to add it back I receive the message that the checkbook ID is already assigned, even though I don't see it assigned to any others.  How can I restore this bank upload ID?

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    Lisa Moran
    Tampa FL
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  • 2.  RE: Accidentally deleted Bank Upload ID in SafePay

    GPUG ALL STAR
    Posted Sep 06, 2019 08:36 AM
    Hi @Lisa Moran

    Can you provide insight into how you "Accidentally" deleted this?  That might give us a better understanding of why you are seeing the error message.

    Did you delete it in the actual Configurator ​or was it deleted in the Bank Link Maintenance?  These types of answers would help us greatly in determining the steps to fix this.

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  • 3.  RE: Accidentally deleted Bank Upload ID in SafePay

    Posted Sep 06, 2019 08:38 AM
    Thank you for responding!  It was in the Safe Pay Bank Link Maintenance screen, and the user clicked "Delete" when she thought it was "Clear"

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    Lisa Moran
    Quality Distribution Inc
    Tampa FL
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    Conference-GPUG_200x200


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