Open Forum

Expand all | Collapse all

Accidentally deleted Bank Upload ID in SafePay

  • 1.  Accidentally deleted Bank Upload ID in SafePay

    Posted 12 days ago
    Our main Safe Pay bank upload ID was accidentally deleted and when I try to add it back I receive the message that the checkbook ID is already assigned, even though I don't see it assigned to any others.  How can I restore this bank upload ID?

    ------------------------------
    Lisa Moran
    Tampa FL
    ------------------------------


  • 2.  RE: Accidentally deleted Bank Upload ID in SafePay

    TOP CONTRIBUTOR
    Posted 12 days ago
    Hi @Lisa Moran

    Can you provide insight into how you "Accidentally" deleted this?  That might give us a better understanding of why you are seeing the error message.

    Did you delete it in the actual Configurator ​or was it deleted in the Bank Link Maintenance?  These types of answers would help us greatly in determining the steps to fix this.

    ------------------------------

    ------------------------------



  • 3.  RE: Accidentally deleted Bank Upload ID in SafePay

    Posted 12 days ago
    Thank you for responding!  It was in the Safe Pay Bank Link Maintenance screen, and the user clicked "Delete" when she thought it was "Clear"

    ------------------------------
    Lisa Moran
    Quality Distribution Inc
    Tampa FL
    ------------------------------



If you've found this thread useful, dive deeper into User Group community content by role