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• Both users are using the same GP Client and launch file, as do others that work ok
• One of the two, Cristina, just stated working a few weeks later, the other is still missing the rows shown below
• If I create a test user and copy the access, the test user sees the menu items. So, same GP Security 
• Some Users testing are SuperUser/Admins. Two failed, and one of those started working. Others with the same Roles & Tasks always worked ok.
• Check links in Security don't find anything.

• Both users are using the same GP Client and launch file, as do others that work ok
• One of the two, Cristina, just stated working a few weeks later, the other is still missing the rows shown below
• If I create a test user and copy the access, the test user sees the menu items. So, same GP Security 
• Some Users testing are SuperUser/Admins. Two failed, and one of those started working. Others with the same Roles & Tasks always worked ok.
• Check links in Security don't find anything.

• Both users are using the same GP Client and launch file, as do others that work ok
• One of the two, Cristina, just stated working a few weeks later, the other is still missing the rows shown below
• If I create a test user and copy the access, the test user sees the menu items. So, same GP Security 
• Some Users testing are SuperUser/Admins. Two failed, and one of those started working. Others with the same Roles & Tasks always worked ok.
• Check links in Security don't find anything.

Ok this is the oddest test result yet.

• I created a new GP user account from scratch for Nalin. No account copying from GP, Straight new user account.
• I created the new GP account checkbox by checkbox with the same Roles, Tasks, and AMFR as his original. No Homepage Role to start off. 
• He logged into Citrix and starts up GP Nalin.Jain2 GP account and does not see the two menu items. 
• He logs off and I sign into the same GP Account from My Citrix and yes I see the two menu items.
• I log out of GP and he logs into the same QA GP Citrix link again, same Nalin.Jain2 GP account and still does not see the two menu items.

• Both users are using the same GP Client and launch file, as do others that work ok
• One of the two, Cristina, just stated working a few weeks later, the other is still missing the rows shown below
• If I create a test user and copy the access, the test user sees the menu items. So, same GP Security 
• Some Users testing are SuperUser/Admins. Two failed, and one of those started working. Others with the same Roles & Tasks always worked ok.
• Check links in Security don't find anything.

Ok this is the oddest test result yet.

• I created a new GP user account from scratch for Nalin. No account copying from GP, Straight new user account.
• I created the new GP account checkbox by checkbox with the same Roles, Tasks, and AMFR as his original. No Homepage Role to start off. 
• He logged into Citrix and starts up GP Nalin.Jain2 GP account and does not see the two menu items. 
• He logs off and I sign into the same GP Account from My Citrix and yes I see the two menu items.
• I log out of GP and he logs into the same QA GP Citrix link again, same Nalin.Jain2 GP account and still does not see the two menu items.

• Both users are using the same GP Client and launch file, as do others that work ok
• One of the two, Cristina, just stated working a few weeks later, the other is still missing the rows shown below
• If I create a test user and copy the access, the test user sees the menu items. So, same GP Security 
• Some Users testing are SuperUser/Admins. Two failed, and one of those started working. Others with the same Roles & Tasks always worked ok.
• Check links in Security don't find anything.

Ok this is the oddest test result yet.

• I created a new GP user account from scratch for Nalin. No account copying from GP, Straight new user account.
• I created the new GP account checkbox by checkbox with the same Roles, Tasks, and AMFR as his original. No Homepage Role to start off. 
• He logged into Citrix and starts up GP Nalin.Jain2 GP account and does not see the two menu items. 
• He logs off and I sign into the same GP Account from My Citrix and yes I see the two menu items.
• I log out of GP and he logs into the same QA GP Citrix link again, same Nalin.Jain2 GP account and still does not see the two menu items.

• Both users are using the same GP Client and launch file, as do others that work ok
• One of the two, Cristina, just stated working a few weeks later, the other is still missing the rows shown below
• If I create a test user and copy the access, the test user sees the menu items. So, same GP Security 
• Some Users testing are SuperUser/Admins. Two failed, and one of those started working. Others with the same Roles & Tasks always worked ok.
• Check links in Security don't find anything.

Ok this is the oddest test result yet.

• I created a new GP user account from scratch for Nalin. No account copying from GP, Straight new user account.
• I created the new GP account checkbox by checkbox with the same Roles, Tasks, and AMFR as his original. No Homepage Role to start off. 
• He logged into Citrix and starts up GP Nalin.Jain2 GP account and does not see the two menu items. 
• He logs off and I sign into the same GP Account from My Citrix and yes I see the two menu items.
• I log out of GP and he logs into the same QA GP Citrix link again, same Nalin.Jain2 GP account and still does not see the two menu items.

• Both users are using the same GP Client and launch file, as do others that work ok
• One of the two, Cristina, just stated working a few weeks later, the other is still missing the rows shown below
• If I create a test user and copy the access, the test user sees the menu items. So, same GP Security 
• Some Users testing are SuperUser/Admins. Two failed, and one of those started working. Others with the same Roles & Tasks always worked ok.
• Check links in Security don't find anything.

Ok this is the oddest test result yet.

• I created a new GP user account from scratch for Nalin. No account copying from GP, Straight new user account.
• I created the new GP account checkbox by checkbox with the same Roles, Tasks, and AMFR as his original. No Homepage Role to start off. 
• He logged into Citrix and starts up GP Nalin.Jain2 GP account and does not see the two menu items. 
• He logs off and I sign into the same GP Account from My Citrix and yes I see the two menu items.
• I log out of GP and he logs into the same QA GP Citrix link again, same Nalin.Jain2 GP account and still does not see the two menu items.

• Both users are using the same GP Client and launch file, as do others that work ok
• One of the two, Cristina, just stated working a few weeks later, the other is still missing the rows shown below
• If I create a test user and copy the access, the test user sees the menu items. So, same GP Security 
• Some Users testing are SuperUser/Admins. Two failed, and one of those started working. Others with the same Roles & Tasks always worked ok.
• Check links in Security don't find anything.

Ok this is the oddest test result yet.

• I created a new GP user account from scratch for Nalin. No account copying from GP, Straight new user account.
• I created the new GP account checkbox by checkbox with the same Roles, Tasks, and AMFR as his original. No Homepage Role to start off. 
• He logged into Citrix and starts up GP Nalin.Jain2 GP account and does not see the two menu items. 
• He logs off and I sign into the same GP Account from My Citrix and yes I see the two menu items.
• I log out of GP and he logs into the same QA GP Citrix link again, same Nalin.Jain2 GP account and still does not see the two menu items.

• Both users are using the same GP Client and launch file, as do others that work ok
• One of the two, Cristina, just stated working a few weeks later, the other is still missing the rows shown below
• If I create a test user and copy the access, the test user sees the menu items. So, same GP Security 
• Some Users testing are SuperUser/Admins. Two failed, and one of those started working. Others with the same Roles & Tasks always worked ok.
• Check links in Security don't find anything.

Ok this is the oddest test result yet.

• I created a new GP user account from scratch for Nalin. No account copying from GP, Straight new user account.
• I created the new GP account checkbox by checkbox with the same Roles, Tasks, and AMFR as his original. No Homepage Role to start off. 
• He logged into Citrix and starts up GP Nalin.Jain2 GP account and does not see the two menu items. 
• He logs off and I sign into the same GP Account from My Citrix and yes I see the two menu items.
• I log out of GP and he logs into the same QA GP Citrix link again, same Nalin.Jain2 GP account and still does not see the two menu items.

• Both users are using the same GP Client and launch file, as do others that work ok
• One of the two, Cristina, just stated working a few weeks later, the other is still missing the rows shown below
• If I create a test user and copy the access, the test user sees the menu items. So, same GP Security 
• Some Users testing are SuperUser/Admins. Two failed, and one of those started working. Others with the same Roles & Tasks always worked ok.
• Check links in Security don't find anything.