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Intercompany Transactions Not Working After Upgrade to GP2018 R2

  • 1.  Intercompany Transactions Not Working After Upgrade to GP2018 R2

    GOLD CONTRIBUTOR
    Posted 13 days ago
    Hello,
    We just recently upgraded from GP2015 R2 to GP2018 R2 and now when we try to enter an intercompany transaction in AP we can't edit the amount fields.  I did notice that if I expand the fields to view all of the detail, I can enter my amounts in the Originating Debit and Originating Credit fields.  Is that how it is now or is there a way to switch this back?

    Thank you,
    Melanie Knight

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    Melanie Knight
    System Administrator
    NetJets Inc.
    Columbus OH
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  • 2.  RE: Intercompany Transactions Not Working After Upgrade to GP2018 R2

    TOP CONTRIBUTOR
    Posted 12 days ago
    This might be a situation where your GP Partner/Microsoft may be the best resource. The originating debit/credit fields are generally used for Multi-Currency, I am not aware of them being used for I/C transactions specifically.

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    Matthew Arp
    Business Systems Developer
    Hunton Group
    Houston TX
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  • 3.  RE: Intercompany Transactions Not Working After Upgrade to GP2018 R2

    GOLD CONTRIBUTOR
    Posted 12 days ago
    Melanie,

    The first thing I would try is see if you have the same experience when you try the transaction logged in with the 'sa' account.  It may be a permissions/security issue.  If 'sa' can do it, you need to dig into your security settings.  If 'sa' cannot do it, I would start removing customizations and ISVs (in a test environment) until I find the culprit.

    Good luck.

    Chris

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    Chris Donnelly
    Sr Mgr of Info Systems and Financial Reporting
    Healthmark Industries
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  • 4.  RE: Intercompany Transactions Not Working After Upgrade to GP2018 R2

    Posted 11 days ago
    Are you using the GP intercompany module or an ISV product?  I would also suggest speaking to your partner ASAP.

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    Stefanie Christiana
    Glidewell Laboratories
    Irvine CA
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  • 5.  RE: Intercompany Transactions Not Working After Upgrade to GP2018 R2

    GOLD CONTRIBUTOR
    Posted 11 days ago
    Hi all!
    Thank you for your responses to my inquiry.  I did go to my partner and I'm being told that this is the way Intercompany works now and we'd have to do a major customization to move the fields around.  I'm not sure I understand why it was updated this way, it doesn't seem logical.

    Thanks,
    Melanie

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    Melanie Knight
    System Administrator
    NetJets Inc.
    Columbus OH
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    Conference-GPUG_200x200


  • 6.  RE: Intercompany Transactions Not Working After Upgrade to GP2018 R2

    GOLD CONTRIBUTOR
    Posted 9 days ago
    Melanie,
    W are planning an upgrade form 2015R2 to 2018 R2 next fiscal year. Are there any other issues from the upgrade you experienced we should be aware of?

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    Michael Leiden
    Associate CIO Information Services
    Catholic Human Services
    Philadelphia PA
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    Conference-GPUG_200x200


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