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Mekorma Signature Change

  • 1.  Mekorma Signature Change

    SILVER CONTRIBUTOR
    Posted Jul 16, 2019 04:40 PM
    Hi GPUG,

    We will be changing check signers here in the next couple of weeks and I'm wondering how to handle this switch in Mekorma. Are there image requirements? How do I setup a new signature? Any input is greatly appreciated.

    Thank you!

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    Stefanie Tichacek
    Nashville
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  • 2.  RE: Mekorma Signature Change

    TOP CONTRIBUTOR
    Posted Jul 17, 2019 09:17 AM
    Hi
    @Stefanie Tichacek

    If you follow this link it will take you to some Mekorma training videos that will help.

    https://www.mekorma.com/videos.aspx

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  • 3.  RE: Mekorma Signature Change

    GPUG ALL STAR
    Posted Jul 17, 2019 10:22 AM
    Hi @Stefanie Tichacek

    Though Mekorma is supporting multiple image formats for the signature files (JPG, PNG, BMP), my past experience has shown ​that best results are obtained with the basic BMP format as explained in this video from Mekorma : https://youtu.be/OaHylmDUuCM

    I have had clients importing JPG signature files and though they were showing on screen when doing the check layout, they turned out to print a blank square once the check was printed in GP. Re-uploading the signatures in BMP format fixed the problems.

    As Mark said, you don't specify your GP & MICR version, because older MICR required the signature files to be placed in a location on disk accessible by all the users that needed to print the checks.. the newer MICR builds now save the signature file within the SQL server tables and there is no need to have a shared location anymore.

    ------------------------------
    Beat Bucher
    Business Analyst, Dynamics GP SME
    Montreal QC/Canada
    @GP_Beat http://www.gp-geek.com
    Montreal QC GPUG Chapter Leader
    MBS MVP (2015-2018)
    All-Star 2013
    ------------------------------



  • 4.  RE: Mekorma Signature Change

    TOP CONTRIBUTOR
    Posted Jul 17, 2019 09:26 AM
    Hi Stefanie, you don't say what version of GP or Mekorma you are on. We are on 2016 R2 and Mekorma version 7.0.
    To import a signature, you need to go to Mekorma > Setup > Company > Signature Library
    Once you have imported the signature, you need to assign it to your Mekorma users.
    To do that you need to go to Mekorma > Setup > Company > Security Setup.
    Click on a user and then click the User ID link. You will change the Signature file they are assigned here.
    I have attached screenshots of these steps.

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    Mark LeRette
    Application System Analyst II
    Muscatine Power and Water
    Muscatine IA
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  • 5.  RE: Mekorma Signature Change

    Posted Jul 17, 2019 05:40 PM

     Hi Stephanie, 

    All the above resources are a great way of learning how to create signature files for use in GP and I'd like to thank everybody who contributed to this post. If you would like to learn from a video on how to import signature files into Mekorma MICR:  https://www.youtube.com/watch?v=7dy8giNPF_I

    Thanks again, please contact Mekorma Support if ever need more help.



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    Steve Linz
    Technical Support
    Mekorma
    Watertown WI
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  • 6.  RE: Mekorma Signature Change

    SILVER CONTRIBUTOR
    Posted 8 days ago
    Hi All, @Jo deRuiter @Beat Bucher @Mark LeRette @Steve Linz
    ​​​​
    Thanks for the help! We've finally obtained a signature from our new signer.. I've followed the steps you all so graciously provided. Now I'm wondering if there is a way to test before we do a check run? If there's an issue with the signature, I'd much rather discover it now that after we're printed a bunch of checks.​​​​​

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    Stefanie Tichacek
    Nashville
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  • 7.  RE: Mekorma Signature Change

    Posted 8 days ago
    Is there is a way to test before we do a check run?

    To print a test check, select Microsoft Dynamics GP > Tools > Setup > Purchasing (or Payroll) > Mekorma MICR Payables (or Payroll) > Test Layout and Security. Select the Checkbook ID you want to test (the Check Amount and Number of Voucher fields are optional).

    Have a Great Week,
       Steve


    ------------------------------
    Steve Linz
    SQA & Support/Development Liaison
    Mekorma
    WatertownWI
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  • 8.  RE: Mekorma Signature Change

    SILVER CONTRIBUTOR
    Posted 7 days ago
    Thanks for the response, @Steve Linz! When I tested after uploading the signature, I found that nothing had changed. Upon further inspection, Mekorma Configurator has shown me that our former GP admin ha​s created the checkbook setup so that an image is pasted over the signature line. When I tried to paste the an image of the new signature in, I get an error that "clipboard data is not in the correct format." What's the best way to go about fixing this so that we keep the same check setup, but change the signature? To be perfectly honest, this was the first time I have ever seen the Mekorma Configurator window, so any help is greatly appreciated.

    Thank you!

    ------------------------------
    Stefanie Tichacek
    Nashville
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  • 9.  RE: Mekorma Signature Change

    GPUG ALL STAR
    Posted 7 days ago
    Hi Stefanie,
    Refer to the video link in my previous reply in this thread.. The best supported format is still BMP as explained in the video.
    Though other formats are supported, my best results have always been with BMP in 256 colours only. The file doesn't need to be huge either.

    ------------------------------
    Beat Bucher
    Business Analyst, Dynamics GP SME
    Montreal QC/Canada
    @GP_Beat http://www.gp-geek.com
    Montreal QC GPUG Chapter Leader
    MBS MVP (2015-2018)
    All-Star 2013
    ------------------------------



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