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Missing sections on print edit list

  • 1.  Missing sections on print edit list

    Posted Jul 22, 2019 11:01 AM
    We recently upgraded from GP 2013 R2 to GP 2016. AP users have noticed random sections missing (distribution section will be missing or the signature box will be) from their payables transaction edit list. For some users it happens more than others, and they all have the same security.

    Any tips on where to look?

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    Mike Geak

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    Conference-GPUG_200x200


  • 2.  RE: Missing sections on print edit list

    TOP CONTRIBUTOR
    Posted Jul 22, 2019 11:23 AM
    Edited by Jo deRuiter Jul 22, 2019 11:25 AM
    Hi @Michael Geak

    It sounds like ​your users all may have "Local" Installs of GP on individual computers, can you verify?

    But to short cut this it could be a couple of things:

    1) During the upgrade your "Modified Forms and Reports" dictionaries were not moved over to the new version of GP
    2) During the upgrade your users were not pointed to the shared Reports and Forms dictionaries (if they had been shared)
    3) Somehow the Modified Forms and Reports are no longer configured correctly in "Alternate/Modified Forms and Reports"

    Since you say that it is a random issue for each user for the same report, they may each have modified their Local Reports on their machines and you guys were not sharing a Modified Forms and Reports Location.

    Check each users old data install folders on their machines (normally) here: C:\Program Files (x86)\Microsoft Dynamics\GP2013\Data

    If you see a file called REPORTS and it was modified on the last day you used the old GP you'll know they modified their own reports and you will have the option of moving those old files to GP's new location ...\GP2018\... and upgrading them individually on each machine.  Please google how to Upgrade the modified forms and reports before attempting this.

    OR you can have them let you know an agreed upon form and alter it in a shared location and point to the shared location for everyone in the DYNAMICS.set file which is where the location for the Modified Forms and Reports lives for GP programming and configuration.

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    Conference-GPUG_200x200


  • 3.  RE: Missing sections on print edit list

    Posted Jul 22, 2019 11:32 AM
    Thank you, I will check that out!

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    Mike Geak
    DRW Holdings LLC
    Chicago IL
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    Conference-GPUG_200x200


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