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Web Client Employee Self-service printing paystubs - PDF possible?

  • 1.  Web Client Employee Self-service printing paystubs - PDF possible?

    Posted 7 days ago
    This darned Word issue caused by the recent Windows update is just creating messes all around! A client uses Employee Self-service on the Web Client. They applied the update and now employees get an error message when they try to print their paystubs. They asked whether we could switch it to PDF in the same way that we "fixed" other things that were using Word Templates. I cannot see where the Web Client supports the use of PDF. Am I looking in the wrong place?

    They are on GP2016 so they have to wait a bit longer for the fix to come out in the YE Update in November. If we cannot use PDF, can I disable the use of the template in Template Configuration Manager for the short term so they just get the canned GP report? Or do you have any other recommendations?

    Thanks in advance!

    Barbara Gavron
    Atlantic Beach / Jacksonville FL
    Academy - Online Interactive Learning from Experts

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