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Management Reporter printing blanks

  • 1.  Management Reporter printing blanks

    Posted Aug 26, 2019 02:18 PM
    Management Reporter 2012 v2.12.13001.13

    When I run a Balance Sheet Report, the report displays normally in IE showing all the rows.  When I right click and print the report, the header appears, but none of the rows - just a blank section.
    In Report Definition - Settings - Other I have adjusted all relevant settings - margins, shrink to fit, etc and there is no change. The margins seem to have no effect - I have had them set from 0 to 0.75 in and the output is always the same and the margins do not change.
    When right click on the IE report and select "Print preview", the body is also blank with the "Shrink to fit" size, however when I reduce to 90%, the body appears and I can print.

    Are there some other settings I need to check?  This report did print normally at some point in the past, but it has recently changed for no apparent reason.

    Regards,
    Rick

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    Richard Roen
    Seeds by Design
    Maxwell CA
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    Conference-GPUG_200x200


  • 2.  RE: Management Reporter printing blanks

    SILVER CONTRIBUTOR
    Posted Aug 27, 2019 08:17 AM
    HI Richard,

    Printing from IE on that version is not pretty.  CU15 vastly improved your printing capabilities, but at CU13 you are basically printing an HTML page and it doesn't remember your Page settings from the Report definition.  If you recently updated you might have been printing from Report Viewer before.  I usually suggest to clients if you need a nice board presentation quality printed report, open the report in the Report Viewer and print it from there.  If you are in the Web Viewer in the lower right corner click the download button and choose Download>>Management Reporter Report Viewer.

    If you want to make that your default viewer, while in Report Designer, you can got to Tools>>Options>  Use Management Reporter Report Viewer as Default viewer option.


    ------------------------------
    Annette Brown
    Sr. GP Implementation Consulant
    Columbus Global
    Troy MI
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    Conference-GPUG_200x200


  • 3.  RE: Management Reporter printing blanks

    Posted Aug 27, 2019 09:57 AM
    Annette,

    Thank you very much, using Management Reporter Report Viewer as the default solved the problem.

    ------------------------------
    Richard Roen
    Seeds by Design
    Maxwell CA
    ------------------------------

    Conference-GPUG_200x200


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