Looking into a specific issue with our recent upgrade from GP 2010 to GP 2015. It is related to how we email out our SOP documents. In the past, we have been able to go into the Sales Document Print Options ("Print" button) from the SOP window, and select Invoices along with Packing Slips, and select "Print Document" and "Send Document in E-Mail",
In 2010, when we did this, it would print both documents and send the document that was set up for E-mail out (the invoice) and ignore the Packing Slip (not set up for emailing).
In 2015, when we do this, it does not send ANYTHING out. The error on the emailing of the packing slip I am assuming is cancelling the email of the invoice as well.
Does anyone have a solution to this, or am I missing something obvious? If possible, we would like to avoid setting up the packing slip as an emailed document as well.
Thank you for your help.
You may want to look into this thread on the Dynamics Community forum : https://community.dynamics.com/gp/f/32/t/159255
Hope this helps.
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