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Sales Transaction Entry - User is not allowed to process Void transaction

  • 1.  Sales Transaction Entry - User is not allowed to process Void transaction

    Posted Feb 02, 2016 10:17 AM
    Edited by Derrick May Feb 02, 2016 10:35 AM

    GP 2015


    I have a user that is receiving the following message when attempting to delete a quote in Sales Transaction Entry

     

    User ZZ is not allowed to process Void transaction

    User Security set as:

    AR Clerk
    CM Stakeholder
    Collector
    Comments Only 
    Custom Reports
    Forms Printer User
    Quote User
    Red Clerk


    Note: I created a test user with the same user security options and was able to delete a quote with the new created user. It is preferred to resolve the existing user instead of using a new one. 

    Anyone experienced this issue & found a resolution? 

    Thanks

    Conference-GPUG_200x200


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