US - Ohio - Columbus Cincinnati

Daily sales journal batch posted all but one invoice

  • 1.  Daily sales journal batch posted all but one invoice

    SILVER CONTRIBUTOR
    Posted Dec 06, 2016 12:08 PM
    Edited by Angela Hill Dec 06, 2016 01:34 PM

    **UPDATE-Issue resolved

    I have an invoice that is "stuck" in unposted status. The daily sales journal batch that it was in posted all but this one invoice.

    The work order comes up as historical with the correct invoice number but when I search under transactions by customer and transactions by document, it does not show up.  Due to this we are also unable to apply a payment against the invoice.

    Can any one offer suggestions on why this might be hung up and how I can get this one invoice to post?

    **Invoice was removed from original batch and placed in batch of its own. Distribution was off on that invoice and needed a control account turned off long enough to make the correction to the invoice and post.**

    ------------------------------
    Angela Hill
    Suburban Steel Supply Co
    Gahanna OH
    ------------------------------



If you've found this thread useful, dive deeper into User Group community content by role